Frequently asked questions

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What kind of services does BrainSpace Clinic offer?

BrainSpace Clinic offers a range of services including Psychotherapy, Cognitive Rehabilitation, Concussion Treatment, Clinical Supervision, and Professional Speaking. These services cater to various psychological and neurological needs, focusing on client-centered and evidence-based approaches.

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Are your services available in-person or only virtually?

With the exception of professional speaking engagements, all our services are offered virtually. This allows us to provide flexible, convenient, and accessible care to our clients within Ontario.



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What should I expect in my first session?

In your first session, you will meet with your therapist to discuss your concerns, goals, and background. This session is an opportunity for us to understand your needs and for you to ask any questions about the therapy process.



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Do you accept insurance?

Currently, we do not directly bill insurance companies. However, many insurance plans will reimburse for psychological services. We recommend checking with your insurance provider about coverage for our services. We provide signed receipts will all required information for submission to your insurance company.



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Can I receive therapy if I am not located in Ontario?

Due to regulatory standards, we are only able to provide therapy services to individuals located within Ontario. We recommend clients outside of Ontario seek local psychological services.

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What issues can be addressed through psychotherapy at BrainSpace Clinic?

Our psychotherapy services can help with a variety of issues, including depression, anxiety, trauma, mood disorders, and more. We specialize in trauma therapy and use therapeutic approaches like CBT, EFT, Humanistic Therapy, and MBSR.

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How do I book an appointment?

You can book an appointment by contacting us via phone or email. We will guide you through the process of scheduling a session and answer any questions you may have.



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Is my information kept confidential?

Yes, your privacy and confidentiality are of utmost importance to us. All information shared in therapy sessions and records are kept strictly confidential in accordance with professional ethical standards and legal requirements.



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What are your payment options?

We accept various payment methods, including credit cards and electronic transfers. Payment details will be provided upon booking an appointment.



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What should I do in case of a mental health emergency?

If you are experiencing a mental health emergency, please call emergency services (9-1-1) or go to your nearest emergency room. You can also contact a crisis hotline for immediate assistance. Find an appropriate distress line here.

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